What information do we collect?
We collect information from you when you register for an event, sign up for our e-news and action alerts, or make a donation.
- your name
- e-mail address
- mailing address
- phone number
- credit card information (although not saved)
You may visit our site anonymously.
What do we use your information for?
Any of the information we collect from you may be used in one of the following ways:
- To personalize your experience. Your information helps us to better respond to your individual needs.
- To improve our website. We continually strive to improve our website offerings based on the information and feedback we receive from you.
- To improve service. Your information helps us to more effectively respond to your requests for service and support.
- To process transactions.
- To send periodic emails. The email address you provide may be used to send you information and updates pertaining to your specific action or transaction as well as occasional news, updates, related product or service information, etc.
Note: If at any time you would like to unsubscribe from receiving future emails, we include detailed unsubscribe instructions at the bottom of each email.
Your information, whether public or private, will not be sold, exchanged, transferred or given to a third party company except for the expressed purpose of delivering the purchased product or service requested or trusted third parties who assist us in operating our website, conducting our business, or providing contracted service so long as those parties agree to keep this information confidential.
Your data may be shared with Cascade Bicycle Club, our partner organization, for the purposes of shared activities such as the Seattle to Portland ride (proceeds support both organizations), Bike Month promotion, and statewide advocacy. You may unsubscribe at any time from Cascade Bicycle Club emails without affecting your status on the Washington Bikes email list.
How do we protect your information?
We implement a variety of security measures to maintain the safety of your personal information when you place an order or when you enter, submit or access your personal information.
All supplied sensitive information is transmitted via Secure Socket Layer (SSL) technology and then encrypted into our Payment gateway providers database, which is only accessible by those authorized with special access rights to such systems.
After a transaction your credit card is only saved by our Payment gateway provider, Cybersource, who will securely retain it for 180 days for the purpose of potentially processing returns on your purchases. When you make a donation through PayPal your transaction is protected by PayPal’s security practices; we do not receive your PayPal payment information other than the amount. When you make a donation through ActBlue your transaction is protected by ActBlue’s security practices; we receive limited information about your name, address, and Express Account status.
Your access to and control over information
You may opt out of any future contacts from us at any time. You can do the following at any time by contacting us via the email address or phone number given on our website:
- See what data we have about you, if any.
- Change/correct any data we have about you.
- Have us delete any data we have about you.
- Express any concern you have about our use of your data.
Cookies are small files that a site or its service provider transfers to your computer’s hard drive through your web browser (if you allow) and enable the site’s or service provider’s systems to recognize your browser and capture and remember certain information.
Do we disclose any information to outside parties?
We do not sell, trade or otherwise transfer to outside parties your personally identifiable information. The exceptions are trusted third parties who assist us in operating our website, conducting our business or providing contracted services so long as those parties agree to keep this information confidential.
We may also release your information when we believe the release is appropriate to comply with the law, enforce our site policies or protect ours or others’ rights, property or safety. Non-personally identifiable aggregate visitor information may be provided to other parties for marketing, advertising or other uses.
As noted above, your data may be shared with our affiliated organization Cascade Bicycle Club, a 501(c)(3) public charity.
This website contains links to other sites. Please be aware that we are not responsible for the content or privacy practices of such other sites. We encourage our users to be aware when they leave our site and to read the privacy statements of any other site that collects personally identifiable information.
Surveys & Contests
From time-to-time our site requests information via surveys or contests. Participation in these surveys or contests is completely voluntary and you may choose whether or not to participate and therefore disclose this information. Information requested may include contact information (such as name and shipping address), and demographic information (such as zip code, age level). Contact information will be used to notify the winners and award prizes. Survey information will be used for purposes of monitoring or improving the use and satisfaction of this site.
Childrens Online Privacy Protection Act Compliance
We are in compliance with the requirements of COPPA (Childrens Online Privacy Protection Act). We do not collect any information from anyone under 13 years of age. Our website, products and services are all directed to people who are at least 13 years old or older.
7787 62nd Ave NE, MB-2
Seattle, WA 98115